Genshin Impact slow download issues on PC include a possible fix

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Genshin Impact slow downloads are stopping some players from getting started in their new free-to-play adventures. The new title is not available on Steam or Epic Games Store, and players need to head over to https://genshin.mihoyo.com/ to start their downloads. The only problem is that some gamers are seeing very slow downloads when trying to install Genshin Impact on PC. It should be noted that the new RPG can be found on PS4 and Mobile platforms, meaning there’s plenty of different ways to start playing Genshin Impact.

For those waiting their turn on PC, here are the system requirements, including the 30GB of room needed to get started:

Recommended Specifications:

  • Operating Systems: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit (Windows 10 dev builds are not currently supported)
  • Processor: Intel Core i7 or equivalent
  • RAM: 16 GB
  • Graphics Card: NVIDIA® GeForce® GTX 1060 6GB or better
  • DirectX Version: 11
  • Storage Space: 30 GB of available storage space

Minimum Specifications:

  • Operating Systems: Windows 7 SP1 64-bit, Windows 8.1 64-bit, or Windows 10 64-bit (Windows 10 dev builds are not currently supported)
  • Processor: Intel Core i5 or equivalent
  • RAM: 8 GB
  • Graphics Card: NVIDIA® GeForce® GT 1030 or better
  • DirectX Version: 11
  • Storage Space: 30 GB of available storage space

And for those wondering about those slow downloads for Genshin Impact, fans have shared their own fix to the problem.

According to those stuck in the queue, speeds can be boosted if you pause your download and restart it again.

Doing this multiple times can reportedly help boost your slow download speeds, albeit, for a short time.

However, it should be noted that not everyone has seen success trying such things to boost thei speeds, with one gamer reporting:

“I have gigabyte internet. Let that sink in. I have to pause and unpause the download every now and then and I’m still downloading. Highest speeds I got was like 0.84mb/s.

“I can play on my phone too but it heats up so quickly even when i’m on lowest graphics and no case (i have an iphone 8 and have had it since 2017 i think) but, at least i only got an hour left to download on my pc since it’s been going for 4+ hours straight so, guess i’m lucky mine isn’t taking 9+ hrs.”

Here’s a few other answers to some of those first day install problems from the Genshin Impact team:

After opening the game, the game does not respond/the game does not launch.

Please check if you have an anti-virus program installed, and check if this program is blocking any files related to Genshin Impact’s installation. If it is, please remove said blockage, set the relevant files to “trusted,” or close the anti-virus software before re-opening the game.

After launching the game, the game is stuck on a white screen before the Genshin Impact logo can appear.

Please check if a folder named “DXSETUP”exists within your installation directory. If so, please double-click on the “DXSETUP.exe” executable within the folder to manually install DirectX 11 before restarting the game. If not please download and install DirectX 11.

When launching the game, the following error message appears: “Failed to download resource files or network error. Please try again. Code: -9908”

Please try re-launching the game. If this does not work, please uninstall the launcher, delete the game intallation package, and reinstall Genshin Impact.

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